Terms and Conditions

These terms and conditions, the “Terms and Conditions” represent the agreement between you, the “Guest” and us, Reggae Brunch NL, “the Organiser”.  We don’t like small print either but it is important for you to read and understand these points before buying a Reggae Brunch Ticket.


Article 1. Application of these Terms and Conditions

1.1  Reggae Brunch events, the “Event”, are listed on reggaebrunch.nl, the “Website” with details about the event and the prices of admission.

1.2  During the purchase of a Reggae Brunch Ticket, the “Ticket”, on the Website, the Guest has the possibility to access the Terms and Conditions before they conclude the agreement electronically.

1.3  The Terms and Conditions are declared applicable prior to the Guest’s purchase of a Ticket.

1.4  If one or more provisions in these Terms and Conditions at any time are wholly or partly void or may be destroyed, the remainder shall remain in these Terms and Conditions apply in full. The Organiser and the other party will then enter into consultation in order to replace new provisions
of the void or voided provisions, whereby as far as possible the purpose and intent of the original provisions is taken into account.

1.5  If there is uncertainty about the interpretation of one or more provisions of these Terms and Conditions, the interpretation must be made 'in the spirit' of these Terms and Conditions.

1.6  If a situation arises between the parties that is not covered in these Terms and Conditions, settled, this situation should be judged in the spirit of these Terms and Conditions.

1.7  If the Organiser does not always require strict compliance with these conditions, this does not mean that the provisions thereof do not apply, or that the Organiser in
to any extent would lose the right to enforce strict compliance with the provisions of these Terms and Conditions. 


Article 2. Amendment or Addition to these terms and Conditions

2.1  The Organiser is at all times entitled to amend or complement the Terms and Conditions.

2.2  The amended version will in that case be published on the Website.

2.3  As of the date of publication, the amended Terms and Conditions will be applicable.

2.4  If an amendment or addition significantly affects the rights or obligations of the Guest, the Organiser will either notify the Guest of the amended Terms and Conditions by way of email, the Website, official social media accounts or by clearly bringing it to the Guest’s attention during the the Event.

Article 3. Access

3.1  Access to the Event is only obtained by showing a valid Ticket.

3.2  Valid ticket types for Reggae Brunch include Reggae Brunch Early Bird Tickets, Reggae Brunch Standard Tickets, Reggae Brunch Birthday Package Tickets and Reggae Brunch VIP Package Tickets.  Each ticket has additional term and conditions detailed below.

3.3  A Guest must show a government issued photo ID to gain entry.  The Event has an strict 18 year old minimum age limit.

3.4  A Guest younger than 18 will simply be refused entry to the Event and the Organiser will not be obliged to refund the amount of the Ticket.

3.5  You may only purchase Tickets for the Event via the Website and our ticketing provider Fienta.  Tickets purchased through methods will not be honoured by the Organiser.

The terms and conditions of our ticketing partner Fienta can be found here.

3.6  Guests are obliged to complete the the order form with truthful information including their first name, family name, valid and correct email address, valid and correct phone number, correct date of birth and meal choice for the event.  The Organiser reserves the right to deny entry to Guests who have submitted incorrect information.

3.7  Ticket prices are listed on the Website and clearly at the point of sale.

3.8  In addition to the price of the Ticket, you will be charged a €2.50 booking fee.

3.9  Your booking is confirmed when you receive an email from tickets@reggaebrunch.nl with your ticket information, unique ticket code and unique QR code unless there are special terms applicable to your ticket type as set out further down in these Terms and Conditions.

3.10  Tickets are valid for the Event on the date and time listed only.

3.11  Tickets are valid for 1 guest only.

3,12  Tickets are and remain the property of the Organiser. the Ticket gives the holder the right to attend the Event. Access is given only to the first holder of the Ticket scanned at the entrance of the Event. The Organiser may presuppose that the holder of this Ticket is also the person who has a right to it. The Organiser is not obliged to perform any further verification of Tickets.

3.13  In the Event, after entry, if the Guest leaves the Event or its location, the Ticket will automatically lose its validity.

3.14  All valid tickets entitle the Guest to admission to the Event, unlimited Reggae Rum Punch refills between 12:00 and 13:00, a two course meal served between 13:00 and 14:30 and entry to the Reggae Brunch party.

3.15  Bottomless Reggae Rum Punch and the Reggae Brunch meal will only be served at the times stated above. Late arrival will mean that you miss anything served already.

3.16  Timings for the Event are subject to change.

3.17  Guests are given the opportunity to list the names of the people they want to sit with (up to a maximum of 7 names) during the ticket purchase process.  The Organiser does not guarantee that Guests will be seated next to the people selected but will do its best to make sure Guests are sitting with their friends.

3.18  If Guests do not list the names of the friends they want to be seated with, the Organiser does not take responsibility for arranging this during the Event.


Article 4. Birthday Packages

4.1  A Guest celebrating a birthday at the Event by purchasing a Reggae Brunch Birthday Package, the “Birthday Guest”, must have a birthday that occurs within 14 days +/- inclusive of the date of the Event they book to attend.  A Birthday Guest will be required to send a photo of a valid, Government issued photo ID to confirm their Birthday Package booking.

4.2  During the booking process, Birthday Guests should enter the names of the rest of their birthday group in the box when requested to avoid administrative errors that lead to ticket invalidation.

4.3  Birthday Package A entitles a Birthday Guest to a complimentary Reggae Brunch Standard Ticket, a complimentary bottle of magnum sparkling wine (or a close alternative), a birthday cake and a birthday presentation to their table.

4.4  Birthday Package B entitles the Birthday Guest to a complimentary Reggae Brunch Standard Ticket, 2 complimentary bottles of sparkling wine and a birthday presentation.

4.5  Birthday Package C entitles the Birthday Guest to a Reggae Brunch Standard Ticket discounted by 50%, a complimentary bottle of sparkling wine and a birthday presentation.

4.6  A Reggae Brunch Birthday Package can only be redeemed for a table of:
(i) (For Birthday Package A) 8 Guests where 7 Guests purchase a Reggae Brunch Standard Ticket.
(ii) (For Birthday Package B) 7 Guests where 6 Guests purchase a Reggae Brunch Standard Ticket.
(iii) (For Birthday Package C) 6 Guests where 5 Guests purchase a Reggae Brunch Standard Ticket.

4.7  Failure to meet the conditions of  birthday Package will invalidate the discounted or complimentary Ticket for the Birthday Guest.  If this condition is not met, it is at the Organiser’s discretion whether to offer the Birthday Guest a reduced package.


Article 5. VIP Packages

5.1  VIP Packages are only available to specific Guests, “VIP Guests” identified by the Organiser in advance of an Event.  VIP Packages booked by anyone else will not entitle the holder to admission to the Event.

5.2  During the booking process. VIP Guests should enter the names of the rest of their VIP group in the box when requested to avoid administrative errors that lead to ticket invalidation.

5.3  VIP Packages and the tickets of all Guests on the VIP table must be booked and paid for 14 days before the date of the event.

5.4  VIP Package A entitles the VIP Guest to a complimentary Reggae Brunch Standard Ticket, a complimentary bottle of magnum sparkling wine (or a close alternative) and  a VIP table for the VIP Guest and 7 other Guests.

5.5  VIP Package B entitles the VIP Guest to a complimentary Reggae Brunch Standard Ticket, a complimentary bottle of sparkling wine and a VIP table for the VIP Guest and 5 or 6 other Guests.

5.6  VIP Package C entitles the VIP Guest to a Reggae Brunch Standard Ticket discounted by 50%, a complimentary bottle of sparkling wine and a VIP table for the VIP Guest and 3 or 4 other guests.

5.7  A Reggae Brunch VIP Package can only be redeemed for a table of:
(i) (For VIP Package A) 8 Guests where 7 Guests purchase a standard Reggae Brunch Ticket.
(ii) (For VIP Package B) 6 or 7 Guests where 5 or 6 Guests respectively purchase a standard Reggae Brunch Ticket.
(iii) (For VIP Package C) 4 or 5 Guests where 3 or 4 Guests purchase a standard Reggae Brunch Ticket.

5.8  Failure to meet these conditions will invalidate the discounted or complimentary ticket for the VIP Guest.  If this condition is not met, it is at the Organiser’s discretion whether to offer the VIP Guest a reduced package.


Article 6. Drinks tokens

6.1  If the Event is operating a non-cash, non-card bar, Guests will be able to purchase drinks tokens, the “Tokens”, to exchange for drinks at the bar for drinks.  No cash and no card payments will be accepted at the bar during these Events.

6.2  A Guest may purchase Tokens:
(i)  at a discount before the Event using the link shared by the Organiser with confirmed Guests;
(ii)  for full price at the entrance to the event.

6.3  A drinks menu is available on the Website and through links shared by the Organiser with confirmed guests.

6.4  Tokens purchased at a discount prior to the event will be available for collection at the entrance to the Event on the day of the event.

6.5  Tokens purchased at the entrance to the event will be available for collection immediately at the entrance.

6.6  Every edition of every Event has its own Tokens that are only valid during that edition of the Event.

6.7  Purchased Tokens are not taken back and cannot be exchanged for money.

6.8  Tokens are non-refundable if they are not used at the Event before the bar closes.

6.9  A Guest is not permitted to (re)sell Tokens.

6.10  Tokens are and remain the property of the Organisation.

6.11  In the event of postponement or cancellation of the Event, Tokens will be treated in the same way as Tickets as described in Article 9.


Article 7. Photography and Videography

7.1  The Organiser is, for commercial purposes, authorised to make, or arrange for, photo, video and/or sound recordings to be made of the Event and the Guests and to reproduce and/or publicise or arrange for the publication of these recordings in any form and in any manner.

7.2  By obtaining a Ticket to the Event and/or entering the Event, a Guest unconditionally consents to the aforementioned recordings being made and to the processing, publication and use thereof, in the broadest sense, without the Organiser or any of its affiliates being liable to pay any compensation to the Guest at any time.

7.3  The Guest hereby irrevocably renounces any interest that they could have in the aforementioned recordings. Insofar as the Guest has any copyright, neighbouring rights and/or portrait rights to the aforementioned recordings, they hereby unreservedly assigns these rights to the Organiser and hereby irrevocably renounces their personality rights and/or will not invoke these rights. In the event this transfer is not legally valid in advance, a Guest is obliged at first request of the Organiser to give written notice of said permission and/or sign a deed of transfer to transfer these rights for free to the Organiser.


Article 8 Date Amendments and refunds

8.1  All ticket purchases are final. No exchange, credit or refund will be given except in the case of certain cancelled or rescheduled Events (see below).

8.2  For clarification, a Guest is not entitled to a refund if:

(i)  they did not enjoy the event;
(ii)  they are no longer able to attend the event;
(iii)  they arrive late or are refused entry for any reason;

8.3  A ticket or table booking is transferrable to another person, the “Replacement Guest”, under the following conditions:

(i)  a request is submitted in writing to tickets@reggaebrunch.nl from the Guest’s registered email address containing the Replacement Guest’s first name, their family name and their email address; and

(ii)  the request is submitted at least 72 hours prior to the event.

8.4  The Organiser reserves the right to refuse entry if a Replacement Guest arrives at the event without the ticket being transferred via this procedure.


Article 9. Cancelling or moving the Event in case of Force Majeure

9.1  In case of an unforeseeable, external, and irresistible event, “Force Majeure”, in the broadest sense, which in this regard also includes the illness of the Organiser, strikes, terrorist threat, decision to cancel by the Government, fire, extreme weather conditions, etc. the Organiser will be entitled to move the Event to another date or location or to cancel the Event.

9.2 The Organiser will not be responsible for damage arising from moving or cancelling the Event, as referred to above.

9.3  If the Event is moved or cancelled, as referred to above, the Organiser will publicise this fact as far as possible using the contact details provided by Guests, the Website and any other relevant channel.

9.4  If an Event is postponed:
(i)  a Guest may, at their option, exercisable by notifying us in writing to tickets@reggaebrunch.nl no later than 28 days after the originally scheduled date of the postponed Event, obtain a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the postponed Event; or
(ii)  if a Guest so elects, or if you fail to notify us in writing to tickets@reggaebrunch.nl of your request for a credit within 28 days after the originally scheduled date of the postponed Event, your ticket will be automatically transferred to the new date for the postponed Event.

9.5  If an Event is Cancelled and/or a new date for the Event is not announced within 60 days of the postponement/cancellation:
(i)  due to Force Majeure, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event (no refunds will be issued);
(ii)  in circumstances where the Event is cancelled for any reason other than a Force Majeure event, you may, at your option exercisable by notifying us in writing to tickets@reggaebrunch.nl no later than 28 days after the originally scheduled date of the cancelled Event, obtain a refund of the ticket price (excluding booking, credit card and other fees).

9.6  If you so elect, or if you fail to notify us in writing to tickets@reggaebrunch.nl of your request for a refund within 30 days after the originally scheduled date of the cancelled Event, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event.


Article 10. Refusal of entry and expulsion

10.1  The Organiser reserves the right to refuse specific people entry or further access to the Event or to remove them from the Event and/or hand the Guest over to the police if it deems this necessary for maintaining public order and safety during the Event and/or there is a violation of an article from these Terms and Conditions. This also applies if a Guest wears or carries clothing, texts or signs which, in the opinion of the Organiser, may be offensive, discriminating, insulting to or cause aggression or unrest among other Guests or does not comply with dress code as specified by the Organiser, as well as to undressing during the Event (including but not limited, for instance, to exposing the upper part of the body).

10.2  If a Ticket is likely to be counterfeit, the Organiser is entitled to refuse to admit the holder of this Ticket to the Event without the holder being able to claim any compensation for any loss that this may cause him or restitution of the amount of the Ticket.

10.3  If a Guest is in possession of a Ticket that has special conditions in order to be valid, the Organiser is entitled to refuse entry if the special conditions have not been met without the holder being able to claim any compensation for any loss that this may cause him or restitution of the amount of the Ticket.


Article 11. Own risk / liability

11.1  The Guest enters the Event venue and attends the Event at their own risk.  The Organiser cannot be held liable for any damage which the Guest has suffered in this regard.

11.2  The Guest is expressly aware that loud music will be played during the Event. The Organiser accepts no liability for hearing loss, damage to sight, blindness and/or other bodily injury and/or damage of goods, such as but not limited to clothing, whether or not brought by other Guests to the Event.

11.3  Organiser is solely liable for damage to the Guest resulting from a shortcoming attributable to the Organiser. The total liability of Organiser is always limited to the
compensation for the reasonable, demonstrable and direct out-of-pocket damage and costs of the Guest, provided that this liability is always limited to the amount covered by the legal liability insurance of the Organiser.

11.4  Liability of the Organiser for indirect damage, including consequential loss, intangible damage, loss of profits, lost savings and/or damage due to company stagnation is excluded.

11.5  The Guest is obliged to report any damages to the Organiser within 48 hours of the Event via support@reggaebrunch.nl on penalty of expiry for any claim of damages. 

11.6  In the event the Organiser directly or indirectly engages subordinates, non-subordinates, assistants, third parties or other persons for the performance of the Event, any liability of the Organiser pursuant to article 6:76, article 6:171 and article 6:172 of the civil code are excluded and the Organiser is not liable for damages caused by these persons.

11.7  The Guest shall indemnify the Organiser for all claims of third parties in respect of damages for which the Guest is liable against such third parties under the law. The
Guest shall compensate the Organiser for any damage, including all legal costs incurred by the Organiser, resulting from any claim from those third parties.

Article 12. Personal data

12.1. The Organisation processes personal data of Guests and visitors to its websites in accordance with the Personal Data Protection Act.


Article 13. Final provisions

13.1  Only Dutch law applies to these Terms and Conditions.

13.2  These terms and Conditions have been drawn up in English and translated into Dutch.  In the event of any inconsistency between the Dutch version and the English translation, only the English version is binding.

13.3 The Court of Amsterdam has exclusive jurisdiction to hear disputes that directly or indirectly relate to any agreement or legal act to which these Terms and Conditions apply.

13.4. Insofar as the court designated in these Terms and Conditions, in the case of an agreement with a Guest being a consumer, is not relatively competent, then the Guest is entitled, within one month after the Organization has invoked this article in writing, to opt for settlement of the dispute by the court that is relatively competent by law.

If you have any questions regarding these Terms and Conditions, please contact us at support@reggaebrunch.nl



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